How We Did It: Building engagement through co-designed collaborative training with communities and staff
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Building trust and lasting relationships between councils and communities across a place starts with genuine engagement—bringing staff and local stakeholders together to listen, learn, and co-produce solutions is a vital step in developing that trust. Doing this meaningfully, while tackling challenges like power imbalances, is no small task.
At this session we will hear about how Westminster City Council have developed their Change Maker programme to address these challenges, iterating and evolving the programme over 12 cohorts to delivery positive outcomes for both council services and communities.
We will explore the nuts and bolts of developing this programme, hearing from Andre Johnsen, Community Equality Manager, who will set out how the programme works, what they have learnt through evaluating the programme over two years and the change it has made.
We will focus on practical delivery and provide you with vital takeaways for your work, including answers to the questions:
- How do you build a training programme that delivers for staff and communities?
- How do you address perceived power biases between council staff and their communities?
- What is the impact this collaborative way of working can achieve?
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