Ask public service workers to identify their biggest challenge and the answer is close to unanimous: demand. The crush in A&E, the backlog of elderly patients desperate to escape their hospital bed and get back home, the children’s social...

17th January, 2018


Every now and then a zeitgeist-y term comes along that everyone in local government tasked with planning for the future either knows about, or knows they should know about. ‘Commercialisation’ is one of those buzzwords du jour. In the...

26th July, 2017


Key questions to ask when thinking about a trading company model, including and case studies of successful examples.

20th July, 2017