Tag: Engagement

Innovation Exchanges give participants from our member councils a space to step away from day-to-day activities and engage with peers from across the country. Each session addresses a big challenge or opportunity facing councils and their communities. Sessions are peer-led...

Councils and their employees can transform levels of trust and build towards positive relationships with residents through each interaction. People-facing services are vital, not solely for meeting resident’s needs, but also in determining resident’s attitudes and engagement with Councils.   ...

Councils up and down the country are having to make really difficult financial decisions. Decisions that will impact the way you run services and how you engage with your communities.   So, how do you ensure that communities, their views...

Climate change and its impacts are already being seen and felt around the world, meaning we need to take action now to mitigate and adapt to its effects. Kelly McBride, Deliberative Democracy Lead at TPXimpact, outlines the opportunities for...

Co-designing with marginalised communities can have hugely positive impacts but is often a challenge for many local authorities to do in reality. At this session we heard from Toynbee Hall who have used a method called participatory action research...

Labour need to think beyond the boundaries of normal institutional reform and turbocharge the imaginative change already happening on the ground, writes Adam Lent.

Councils are constantly looking for new ways to engage their residents, from citizens assemblies to listening sofas. When councils don’t hear residents or don’t act on their views consistently and reliably the costs are very high; you lose trust, community...