Making the case for preventative services can be difficult, so it is vital that interventions can evidence their efficacy. Bridges Outcome Partnerships have been working as part of the changing systems in children’s services in Norfolk and Suffolk where,...

23rd July, 2024


Tackling inequalities within communities is a vital issue for all local authorities. But often equalities strategies do not deliver for residents in a way that they expect or need. How can you centre equity in your Council’s work to...

22nd July, 2024


Neighbourhood ways of working are being considered by many councils as a way to shift towards working with their communities more closely.  The opportunities it can foster include building better relationships and delivering services alongside their communities.  At this...

19th July, 2024


Maximising and building a strong local economy is essential to help communities thrive. Councils can use economic levers and work with their communities, anchor institutions and businesses to help drive forward their local economy. At this session we will hear...

18th July, 2024


Lydia Hutchings and Beth Kilheeney explain how the Greater Manchester Better Outcomes Partnership works with young people to prevent homelessness and how the project is being evaluated.

11th July, 2024


Real-time data is a powerful tool for councils. Throughout the life cycle of a project, data can show what works and what doesn’t, leading to better decision making and improved outcomes.

10th July, 2024



Measuring and feeding back as a continual cycle to projects, gives the opportunity to improve outcomes for communities.  A vital element of setting up any new project is how to measure impact and how to demonstrate the individual voice...

28th November, 2023


Helen Chicot from Rochdale Council introduces a three-year project which has used Good Help principles to tackle the council’s most pressing challenges, transforming the way the way it works and its relationships with residents.

24th November, 2023


Councils are often looking for new and innovative ways to engage and hear from people in their communities.   Designing spaces and conversations that ensure you create a comfortable and productive space for everyone is essential, especially if you want...

16th November, 2023


Lorinda Freint from Richmond and Wandsworth Councils and Bex Trevalyan from Platform Places introduce a new process to unlock town centre buildings and explain how they got started in Wandsworth Town.

17th October, 2023


Xia Lin from Toynbee Hall introduces a research method designed to embed resident participation in local change-making.

6th September, 2023


The cost of energy to power and heat homes, offices and buildings is becoming increasingly unaffordable for many councils and businesses.  With councils having huge increases in their own energy costs, this is having an impact on council’s service...

19th July, 2023


Co-designing with marginalised communities can have hugely positive impacts but is often a challenge for many local authorities to do in reality. At this session we heard from Toynbee Hall who have used a method called participatory action research...

7th June, 2023


Ben Hughes from Essex County Council shares his experience of setting up the Essex Recovery Foundation and putting the community at the heart of service design.

15th February, 2023


Councils want high streets thriving for local benefit. Asset owners need exciting, impact-driven ideas for underused and vacant buildings. Communities have amazing ideas for their neighbourhoods, but struggle to access buildings to make them happen. So how do you...

20th January, 2023


What if the help your services delivered didn’t just solve one issue but prevented more across your community? COVID has exposed and accelerated numerous crises in our communities that all local authorities are currently grappling with, working out the...

20th January, 2023


Rough sleeping is a real and heart-breaking challenge facing councils up and down the country. Providing safe and secure homes is transformational for those living on the streets. At this session we heard from Manchester City Council who, through...

20th January, 2023


From housing to addiction, councils are moving towards person-led services. This approach puts people in the driving seat instead of letting the institution dictate what happens to them. It works, people have told us that individuals feel much more...

15th December, 2022


If you are thinking of shaking up the way your council does asset transfer in the future or are intrigued to hear more about how to use asset transfer to engage communities, then this session is for you! We...

15th December, 2021


Councils know they need to respond quickly to the energy crisis in a practical way for vulnerable residents. A popular approach has been creating and supporting ‘warm spaces’ for residents. At this session we heard from Gateshead Council who...

15th December, 2021


The cost-of-living crisis is a live emergency facing councils and communities up and down the country. Councils are searching for innovative ways to tackle the challenges that constant rising prices bring and get a deeper understanding from those it...

15th December, 2021


A citizens’ assembly can be incredibly powerful. Run it right and you’ll bring together diverse voices from your community to crack your biggest challenges. But delivering this delicate mix of deliberation and decision-making is far from easy. In this...

15th December, 2021


A quick-fire exchange of experience on the rapidly changing challenges of the pandemic and its aftermath. Absolutely no preparation required, just log on and plug in to the thinking of your peers from across the country – a perfect place to...

10th December, 2020


A quick-fire exchange of experience on the rapidly changing challenges of the pandemic and its aftermath. Absolutely no preparation required, just log on and plug in to the thinking of your peers from across the country – a perfect place to...

10th December, 2020


A quick-fire exchange of experience on the rapidly changing challenges of the pandemic and its aftermath. Absolutely no preparation required, just log on and plug in to the thinking of your peers from across the country – a perfect place to...

10th December, 2020


A quick-fire exchange of experience on the rapidly changing challenges of the pandemic and its aftermath. Absolutely no preparation required, just log on and plug in to the thinking of your peers from across the country – a perfect place to...

10th December, 2020


A quick-fire exchange of experience on the rapidly changing challenges of the pandemic and its aftermath. Absolutely no preparation required, just log on and plug in to the thinking of your peers from across the country – a perfect place to...

10th December, 2020


A quick-fire exchange of experience on the rapidly changing challenges of the pandemic and its aftermath. Absolutely no preparation required, just log on and plug in to the thinking of your peers from across the country – a perfect place to...

10th December, 2020


These sessions will focus on the next steps that our network of councils are taking as the pandemic evolves. They each use live case studies, external experts and shared stories. Only 60 minutes long, these informal sessions do not...

8th October, 2020


These sessions will focus on the next steps that our network of councils are taking as the pandemic evolves. They each use live case studies, external experts and shared stories. Only 60 minutes long, these informal sessions do not...

8th October, 2020