Category: How we did it
Bridging the digital divide is essential for local authorities striving to create inclusive and thriving communities.
18th March, 2025
Tackling empty homes in the UK is a critical step toward addressing the housing crisis and revitalizing communities.
27th February, 2025
Neighbourhood ways of working are being considered by many councils as a way to bring them closer to their communities.
4th December, 2024
Many councils have committed to net zero, but embedding climate resilience into whole-organisation transformation remains a major challenge. This session will explore how local authorities can integrate climate risk into their strategic planning and work through the significant impacts...
11th November, 2024
Discover actionable strategies and innovative solutions in this interactive ‘How we did it’ network session, where we’ll delve into a real-world case study from council officers who’ve successfully navigated complex challenges. This session offers a unique opportunity to learn...
11th November, 2024
Discover actionable strategies and innovative solutions in this interactive ‘How we did it’ network session, where we’ll delve into a real-world case study from council officers who’ve successfully navigated complex challenges. This session offers a unique opportunity to learn...
11th November, 2024
Bridging the digital divide is essential for local authorities striving to create inclusive and thriving communities. Addressing digital literacy challenges empowers individuals to better access opportunities and engage with local and broader initiatives that impact their lives. Increasing digital...
11th November, 2024
Tackling empty homes in the UK is a critical step toward addressing the housing crisis and revitalizing communities. With thousands of properties lying unused while housing demand continues to soar, councils bringing these homes back into use can significantly...
11th November, 2024
Using outcomes-focused relational working to reduce demand on statutory services can be difficult, but it has the potential to help local authorities effectively deliver preventative interventions.
5th November, 2024
Childrens' Services • Health and social care • Prevention • Public Services
We put Hal Khanom in our ‘How We Did It’ hot seat to hear how the London Borough of Barnet has developed its equalities strategy, A Fairer Barnet.
17th October, 2024
Community engagement • Community Power • Equality • Local government • Strategy and leadership
Working towards a fairer share of wealth across a locality helps bind communities together and gives the impetus to help drive forward the local economy.
15th October, 2024
Creating a strategy that is shaped by frontline services as well as those accessing them is vital for local authorities.
17th September, 2024
Making the case for preventative services can be difficult, so it is vital that interventions can evidence their efficacy. Bridges Outcomes Partnerships have been working as part of the changing systems in children’s services in Norfolk and Suffolk where,...
23rd July, 2024
Tackling inequalities within communities is a vital issue for all local authorities. But often equalities strategies do not deliver for residents in a way that they expect or need. How can you centre equity in your Council’s work to...
22nd July, 2024
Neighbourhood ways of working are being considered by many councils as a way to bring them closer to their communities. The opportunities it can foster include building better relationships and delivering services alongside communities. At this How We Did It...
19th July, 2024
Maximising and building a strong local economy is essential to help communities thrive. Councils can use economic levers and work with their communities, anchor institutions and businesses to help drive forward their local economy. At this session we will hear...
18th July, 2024
Lydia Hutchings and Beth Kilheeney explain how the Greater Manchester Better Outcomes Partnership works with young people to prevent homelessness and how the project is being evaluated.
11th July, 2024
Community Power • Homelessness • Measurement and Evaluation • Public Services • Young people
Real-time data is a powerful tool for councils. Throughout the life cycle of a project, data can show what works and what doesn’t, leading to better decision making and improved outcomes.
10th July, 2024
Measuring and feeding back as a continual cycle to projects, gives the opportunity to improve outcomes for communities. A vital element of setting up any new project is how to measure impact and how to demonstrate the individual voice...
28th November, 2023
Community engagement • Community-led • Measurement and Evaluation
Helen Chicot from Rochdale Council introduces a three-year project which has used Good Help principles to tackle the council’s most pressing challenges, transforming the way the way it works and its relationships with residents.
24th November, 2023
Community engagement • Community Power • Health and social care • Local government • Public Services
Councils are often looking for new and innovative ways to engage and hear from people in their communities. Designing spaces and conversations that ensure you create a comfortable and productive space for everyone is essential, especially if you want...
16th November, 2023
Lorinda Freint from Richmond and Wandsworth Councils and Bex Trevalyan from Platform Places introduce a new process to unlock town centre buildings and explain how they got started in Wandsworth Town.
17th October, 2023
Xia Lin from Toynbee Hall introduces a research method designed to embed resident participation in local change-making.
6th September, 2023
Community engagement • Community Power • Local government • Participation and co-production
The cost of energy to power and heat homes, offices and buildings is becoming increasingly unaffordable for many councils and businesses. With councils having huge increases in their own energy costs, this is having an impact on council’s service...
19th July, 2023
Co-designing with marginalised communities can have hugely positive impacts but is often a challenge for many local authorities to do in reality. At this session we heard from Toynbee Hall who have used a method called participatory action research...
7th June, 2023
Ben Hughes from Essex County Council shares his experience of setting up the Essex Recovery Foundation and putting the community at the heart of service design.
15th February, 2023
Commissioning and Procurement • Community engagement • Community Power • Local government • Public Services
What if the help your services delivered didn’t just solve one issue but prevented more across your community? COVID has exposed and accelerated numerous crises in our communities that all local authorities are currently grappling with, working out the...
20th January, 2023
Rough sleeping is a real and heart-breaking challenge facing councils up and down the country. Providing safe and secure homes is transformational for those living on the streets. At this session we heard from Manchester City Council who, through...
20th January, 2023
From housing to addiction, councils are moving towards person-led services. This approach puts people in the driving seat instead of letting the institution dictate what happens to them. It works, people have told us that individuals feel much more...
15th December, 2022
If you are thinking of shaking up the way your council does asset transfer in the future or are intrigued to hear more about how to use asset transfer to engage communities, then this session is for you! We...
15th December, 2021
Councils know they need to respond quickly to the energy crisis in a practical way for vulnerable residents. A popular approach has been creating and supporting ‘warm spaces’ for residents. At this session we heard from Gateshead Council who...
15th December, 2021
The cost-of-living crisis is a live emergency facing councils and communities up and down the country. Councils are searching for innovative ways to tackle the challenges that constant rising prices bring and get a deeper understanding from those it...
15th December, 2021
A citizens’ assembly can be incredibly powerful. Run it right and you’ll bring together diverse voices from your community to crack your biggest challenges. But delivering this delicate mix of deliberation and decision-making is far from easy. In this...
15th December, 2021