NEW RESEARCH: Mutual Aid groups have been an ‘indispensable’ in COVID response. Here’s how we build them into our future.

July 13, 2020  

Mutual Aid groups have been an indispensable part of the country’s response to COVID-19, powered by people on furlough.

Research published today (14 July 2020) by the New Local Government Network (NLGN) suggests a huge proportion of the millions of people shielding during the pandemic were directly supported by local volunteer groups.

The report (Communities vs Coronavirus: The Rise of Mutual Aid) recommends ways that these groups can continue to support their neighbourhoods and sustain a kinder, more collaborative society after the pandemic is over.

Mutual Aid groups took on tasks such as shopping and medicine delivery as well as offering emotional support to people who were vulnerable and/or shielding.

NLGN’s research finds that a key to the groups’ success was the involvement of working-aged people who were furloughed or had more time in their local areas.

The report recommends introducing flexible working practices to give these people “more time to be better neighbours” as the pandemic eases.

The small size of these groups was also key to their success, found the research. They were able to act more quickly and have a more positive impact than big, government-led schemes like the GoodSam NHS app.

Local authorities had a key role in supporting these groups by providing funding, coordinating volunteers or providing spaces. But councils also had the potential to undermine efforts by being too disinterested or too controlling.

For Mutual Aid to continue, local government should play a facilitating role. NLGN recommends. The government should fund this through a dedicated community support financial package, allowing councils to provide a platform for these groups post-COVID.

Danny Kruger MBE, MP for Devizes, wrote the forward for this report. Kruger has been asked by Boris Johnson to review how the government can make the most of the Voluntary and Community Sector in the UK’s recovery from the coronavirus pandemic. He says:

“The essential finding of the crisis, detailed in this report, is that there exists a great reservoir of latent goodwill and community spirit which can translate into actual capability in times of crisis.

“We need a new recognition by national and local government of the latent capability of communities; and an expectation – incentivised and even mandated by policy – that we must make use of this capability. This report provides vital evidence of the opportunity and helps point the way to a better model.”

Simon Kaye, Senior Policy Researcher at NLGN and report co-author, says:

“The public response to the COVID-19 pandemic has been a source of much-needed hope. Thousands of spontaneous, voluntary Mutual Aid groups have emerged to support the most vulnerable people in our society. In many cases these groups have been able to help people far more rapidly and flexibly than traditional public services.

“The Mutual Aid phenomenon is a powerful demonstration of the potential for community power in the UK. We now need to focus on how community collaboration can outlast this crisis and make our places more resilient in future.

“For this to happen, lessons must be learnt. National government must resolve to empower localities and give people the free time they need to be better neighbours. Councils, meanwhile, must recognise the crucial role they can play and the make-or-break power they often wield over community groups.”

Dawn Hirons, who founded the Mutual Aid group ‘Howden Helpers’ in East Yorkshire, says:

“Seeing the community pulling together was absolutely amazing. People have created bonds that weren’t there before – people who used to know one neighbour now know most of their street.

“I can definitely see our Mutual Aid work continuing outside of the pandemic – there are so many people willing to help. We don’t know the limits of what this town can do.

“On a bigger scale – something has to be done to harness all this good will and community spirit that’s come to the fore all over the country during this crisis. It’s been like nothing we’ve seen before.”

Notes to editors

  • New Local is an independent think tank and network of innovative local authorities. Our mission to transform public services and unlock community power.
  • For any questions, comments or interview requests please contact Katy Oglethorpe: katy@newlocal.org.uk or 0791 2161 536

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