Freeing up the Frontline for Community Power
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Councils embracing a community power model soon realise how important it is to free up the frontline of the workforce. Only with that freedom can council workers let the community genuinely lead, build relationships of trust and break away from the standardised, top-down approach to services that alienates communities and lacks impact.
But what practical changes can be used to free up the frontline and break the power of a hierarchical culture? How can a council manage risk in a more permissive environment? And how can we be sure that more autonomous frontline workers are being genuinely led by communities in a way that is inclusive and will ultimately reduce demand and costs?
Participation in New Local events is free and exclusive to members of our Network. If you would like to find out more, please contact Francesca.
“Do not miss a New Local Innovation Exchange – I came back to my council with fresh insights, practical ideas for implementation and a brand new network of people in exactly the same boat as me”
Joanna Ruffle, Director of Transformation, Southend Council
Innovation Exchanges give participants from our member councils a space to step away from day-to-day activities and engage with peers from across the country. Each session addresses a big challenge or opportunity facing councils and their communities. Sessions are peer-led and practically-focused, so participants come away with insights, ideas and learning to share with their teams.
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