Prior to joining the public sector, Claire was a political consultant and communications expert with Westminster Strategy and Ketchum Communications, co-authoring reports with think tanks and advising clients on national-level policy development.
Since 2002, Claire has been working at the heart of the public sector improvement agenda. She has extensive experience of managing complex change projects across multiple service areas, and delivering benefits for customers and staff.
Claire co-founded PPL in 2007, and has led implementation teams across health, social care and voluntary and community sectors. Her current work involves working with local areas moving towards the development of accountable care. Her particular area of focus is in enabling leaders to connect across a system in a way that is authentic, and that creates strong practical working relationships at all levels. In addition to her academic background in organisational change, Claire is a qualified coach.
Claire is a current Board Member and Vice President of the UK Management Consultancies Association. She is also a Fellow of the RSA.